1. Information We Collect
We collect personal information that you provide to us in the course of opening and maintaining your account, including: Full name, PAN, Aadhaar (for KYC), date of birth, address, mobile number, email ID, bank account details, financial information, and trading preferences. We may also collect technical information about your access to our website and trading systems.
2. How We Use Your Information
- To open, operate, and manage your trading and demat accounts
- To fulfil KYC obligations under SEBI, NSDL, and PMLA requirements
- To send transaction confirmations, contract notes, account statements, and margin calls
- To communicate regulatory updates and changes to our services
- To detect, prevent, and investigate fraud or unauthorised activity
- To comply with applicable laws, regulations, and exchange requirements
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with: SEBI, NSE, BSE, NSDL, and other regulatory authorities as required by law; our banking partners for settlement purposes; KYC Registration Agencies (KRAs) for KYC verification; and technology service providers under strict confidentiality obligations.
4. Data Security
We implement industry-standard technical and organisational safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Access to your account is restricted to authorised personnel on a need-to-know basis. We conduct periodic VAPT (Vulnerability Assessment and Penetration Testing) audits as required by SEBI.
5. Data Retention
We retain your personal data for the period required by applicable law and regulation, including a minimum of five years following account closure as mandated under SEBI and PMLA rules.
6. Your Rights
You have the right to access, correct, or update your personal information held with us. Please contact our Compliance Officer to exercise these rights. Please note that certain data cannot be deleted where retention is required by law.
7. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You may disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of our services following notification of changes constitutes acceptance of the updated policy.
10. Contact
For any privacy-related queries or to exercise your rights, please contact:
Compliance Officer: Mr. Arvind Jaswal
Email: compliance@vivekfinancial.com
Phone: +91-931-2684-771
Address: 111–112, Vishwa Sadan, 9 District Centre, Janak Puri, New Delhi – 110058